We are pleased to announce the addition of Dr. Enobong Ekong (Gynecology) to our Klondike Road clinic. She is now accepting referrrals for gynecological complaints such as menorrhagia, dysmenorrhea, pelvic pain, dyspareunia, PCOS, contraception, IUD insertion/removal, infertility, menopause, HRT, post-menopausal bleeding, prolapse, pessary fitting and care, and many others. She is not accepting OB patients, patients who require surgery or referrals for routine paps or colposcopy.
Dr. Shawn Ziai will be leaving ActiveCare on July 31, 2020 to move to British Columbia. We are fortunate to have a new physician, Dr. Tanja Lojpur, who will take over the care of his patients.
LAB WORK, IMMUNIZATIONS AND SATURDAY FHO APPOINTMENTS ARE NO LONGER DONE ON A WALK IN BASIS. PATIENTS MUST CALL TO BOOK AN APPOINTMENT TO BE SEEN. DO NOT COME INTO THE CLINIC WITHOUT AN APPOINTMENT.
ANYONE ENTERING THE CLINIC MUST WEAR A MASK. THIS IS FOR THE SAFETY OF BOTH PATIENTS AND STAFF.
WE ARE ALSO NO LONGER BOOKING APPOINTMENTS FOR ROUTINE OR NON-URGENT VISITS. THIS INCLUDES VISITS FOR ROUTINE SCREENING, PRESCRIPTION RENEWALS, TEST FOLLOW-UP OR SICK NOTES.
IF YOU HAVE AN EXISTING APPOINTMENT, OUR OFFICE MAY CONTACT YOU TO ARRANGE FOR A VIRTUAL VISIT BY TELEPHONE INSTEAD OF IN-PERSON. IF YOU CALL TO BOOK A NEW APPOINTMENT, OUR OFFICE WILL ARRANGE FOR A VIRTUAL (PHONE) VISIT.
PLEASE NOTE THAT OUR CLINIC IS NOT EQUIPPED TO TEST FOR COVID 19.
Ottawa Public Health has a Covid 19 self- assessment tool online for the general public’s use. Please go to the following site to access this screening tool: https://covid-19.ontario.ca/self-assessment/#q0
PLEASE REFER TO THE OTTAWA PUBLIC HEALTH WEBSITE FOR FURTHER UPDATES: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx
LAB SERVICES ARE AVAILABLE TO ALL ACTIVECARE PATIENTS AT BOTH KANATA CLINIC LOCATIONS. LAB HOURS ARE MONDAY-FRIDAY FROM 7:30AM-11:00AM. AT THE PRESENT TIME, THIS SERVICE IS NOT BEING DONE ON A WALK IN BASIS. IT MUST BE BOOKED IN ADVANCE.
Our family physicians are not accepting new patients at the present time. We are accepting patients on to a wait list.
ActiveCare family physicians are members of a FHO (Family Health Organization) which allows our enrolled patients access to THAS (Telephone Health Advisory Service).This service is available to FHO patients when our clinic is not open. You will be connected to a nurse who will ask a series of questions to assess your health concerns and be provided with health care advice so that you can manage your care at home or be advised to see your doctor or nurse practitioner within a few days. In some cases, the nurse will contact an on-call doctor to discuss your symptoms and determine the most appropriate course of action, or the nurse may advise you to go to the nearest emergency department. With your consent, the nurse will send information to your health care provider about your call to the T.H.A.S. THAS can be reached at 1-866-553-7205.