ActiveCare family physicians are members of a FHO (Family Health Organization) which allows our enrolled patients access to THAS (Telephone Health Advisory Service).This service is available to FHO patients when our clinic is not open. You will be connected to a nurse who will ask a series of questions to assess your health concerns and be provided with health care advice so that you can manage your care at home or be advised to see your doctor or nurse practitioner within a few days. In some cases, the nurse will contact an on-call doctor to discuss your symptoms and determine the most appropriate course of action, or the nurse may advise you to go to the nearest emergency department. With your consent, the nurse will send information to your health care provider about your call to the T.H.A.S. THAS can be reached at 1-866-553-7205.
The Kanata ActiveCare clinic wishes to notify its patients and the community that it no longer offers an open walk-in service. As a Family Health Organization, we hope to offer comprehensive care to our enrolled patient population. We do continue to keep a waiting list for individuals without physicians and hope to be able to accommodate more patients. We are aware of the adjustment to our community but we believe that in time, this will allow us to keep our commitment to our patients and those needing medical care in the future.
**PLEASE READ THE “NEWS” SECTION FOR IMPORTANT INFORMATION FOR OUR PATIENTS**
Our Walk-In and Afterhours clinics are:
- Convenient – Each of our 2 clinics is strategically located – serving a broad portion of the region.
- Fast – Our experienced doctors will assess and treat you quickly and efficiently.
- Easy– If additional treatment is required you will be referred immediately.
- FHO patients – for URGENT issues please call for same day appointments with your physician or with the physician covering the afterhours urgent care clinic
Physician Unavailability Dates 2018 (all dates are inclusive): None at this time.
Please note that Dr. Heather Daverne of our Klondike, Kanata clinic is now leading regularly held PAP CLINICS.
These clinics are designed to offer access to proper care for those people without a family doctor.
If you are interested in booking a pap, please contact our Kanata clinic at (613)- 254-9777. If Dr. Daverne herself is not available when you book, another female doctor on our staff will be able to help you. When you call, please state that the appointment is for the PAP CLINIC.