OUR CLINICS WILL NOT BE RECEIVING ANY COVID 19 VACCINE.
Due to the Covid19 pandemic, the clinics are operating short of staff on many days and the clinics are also experiencing a higher volume of calls than normal. Please keep in mind that most communication is being done by telephone including medical appointments. Staff are doing the best that they can to answer the phones. Please do not stay on hold for long periods of time. Patients will have more success if they hang up and retry their call. We ask for patience during this stressful time.
OTTAWA PUBLIC HEALTH HAS AN ONLINE SCREENING TOOL FOR PARENTS TO HELP THEM MAKE THE DECISION AS TO WHETHER THEIR CHILD SHOULD BE ATTENDING SCHOOL OR KEPT HOME. PLEASE GO TO THE FOLLOWING SITE TO ACCESS THIS TOOL: https://secureforms.ottawapublichealth.ca/School-Health-Sante-scolaire/COVID-19-Screening-Tool-for-Students
Ottawa Public Health has a Covid 19 self- assessment tool online for the general public’s use. Please go to the following site to access this screening tool: https://covid-19.ontario.ca/self-assessment/#q0
PLEASE REFER TO THE OTTAWA PUBLIC HEALTH WEBSITE FOR FURTHER UPDATES: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx
ANYONE ENTERING THE CLINIC WILL BE SCREENED AND MUST WEAR A MASK. THIS IS FOR THE SAFETY OF BOTH PATIENTS AND STAFF.
LAB WORK, IMMUNIZATIONS AND SATURDAY FHO APPOINTMENTS ARE NO LONGER DONE ON A WALK IN BASIS. PATIENTS MUST CALL TO BOOK AN APPOINTMENT TO BE SEEN. DO NOT COME INTO THE CLINIC WITHOUT AN APPOINTMENT.
IF YOU HAVE AN EXISTING APPOINTMENT, OUR OFFICE MAY CONTACT YOU TO ARRANGE FOR A VIRTUAL VISIT BY TELEPHONE INSTEAD OF IN-PERSON. IF YOU CALL TO BOOK A NEW APPOINTMENT, OUR OFFICE WILL ARRANGE FOR A VIRTUAL (PHONE) VISIT.
Dr. B. MacIntosh will be moving his practice to the ActiveCare clinic located in the Carlingwood Mall at 2121 Carling Avenue as of May 4, 2021. His patients must contact that location at 613-761-6777 after May 1 to book appointments, etc.
Dr. Muriel Charles has relocated to another area of the province. We will make every attempt to try to place her patients with another clinic physician. If patients choose to find their own physician, please let the clinic know and arrangements can be made to transfer their chart to another clinic.
Dr. Behdad Navabi is joining our ActiveCare Beaverbrook location. He is a Pediatrician and Pediatric Endocrinologist with extensive national and international education in Pediatrics. In his new practice, he will be seeing and treating newborns, children of all ages for pediatric endocrinology or pediatric related consults. All appointments are on a physician referral only basis.
We are pleased to announce the addition of Dr. Enobong Ekong (Gynecology) to our Klondike Road clinic. She is now accepting referrrals for gynecological complaints such as menorrhagia, dysmenorrhea, pelvic pain, dyspareunia, PCOS, contraception, IUD insertion/removal, infertility, menopause, HRT, post-menopausal bleeding, prolapse, pessary fitting and care, and many others. She is not accepting OB patients, patients who require surgery or referrals for routine paps or colposcopy.
Dr. Shawn Ziai is no longer at ActiveCare. We are fortunate to have a new physician, Dr. Tanja Lojpur, who took over care of his patients.
Our family physicians are not accepting new patients at the present time. We are accepting patients on to a wait list.
ActiveCare family physicians are members of a FHO (Family Health Organization) which allows our enrolled patients access to THAS (Telephone Health Advisory Service).This service is available to FHO patients when our clinic is not open. You will be connected to a nurse who will ask a series of questions to assess your health concerns and be provided with health care advice so that you can manage your care at home or be advised to see your doctor or nurse practitioner within a few days. In some cases, the nurse will contact an on-call doctor to discuss your symptoms and determine the most appropriate course of action, or the nurse may advise you to go to the nearest emergency department. With your consent, the nurse will send information to your health care provider about your call to the T.H.A.S. THAS can be reached at 1-866-553-7205.