OUR CLINICS WILL NOT BE RECEIVING ANY COVID 19 VACCINE. 

Due to the Covid19 pandemic, the clinics are operating short of staff on many days and the clinics are also experiencing a higher volume of calls than normal. Please keep in mind that most communication is being done by telephone including medical appointments. Staff are doing the best that they can to answer the phones. Please do not stay on hold for long periods of time. Patients will have more success if they hang up and retry their call. We ask for patience during this stressful time.
OTTAWA PUBLIC HEALTH HAS AN ONLINE SCREENING TOOL FOR PARENTS TO HELP THEM MAKE THE DECISION AS TO WHETHER THEIR CHILD SHOULD BE ATTENDING SCHOOL OR KEPT HOME. PLEASE GO TO THE FOLLOWING SITE TO ACCESS THIS TOOL: https://secureforms.ottawapublichealth.ca/School-Health-Sante-scolaire/COVID-19-Screening-Tool-for-Students
Ottawa Public Health has a Covid 19 self- assessment tool online for the general public’s use. Please go to the following site to access this screening tool: https://covid-19.ontario.ca/self-assessment/#q0
PLEASE REFER TO THE OTTAWA PUBLIC HEALTH WEBSITE FOR FURTHER UPDATES: https://www.ottawapublichealth.ca/en/public-health-topics/novel-coronavirus.aspx
ANYONE ENTERING THE CLINIC WILL BE SCREENED AND MUST WEAR A MASK. THIS IS FOR THE SAFETY OF BOTH PATIENTS AND STAFF.
LAB WORK, IMMUNIZATIONS AND SATURDAY FHO APPOINTMENTS  ARE NO LONGER DONE ON A WALK IN BASIS. PATIENTS MUST CALL TO BOOK AN APPOINTMENT TO BE SEEN. DO NOT COME INTO THE CLINIC WITHOUT AN APPOINTMENT. 
IF YOU HAVE AN EXISTING APPOINTMENT, OUR OFFICE MAY CONTACT YOU TO ARRANGE FOR A VIRTUAL VISIT BY TELEPHONE INSTEAD OF IN-PERSON. IF YOU CALL TO BOOK A NEW APPOINTMENT, OUR OFFICE WILL ARRANGE FOR A VIRTUAL (PHONE) VISIT.
Dr. Hoang Pham will be joining the ActiveCare Klondike clinic in early July, 2021. He is an Allergist/Clinical Immunologist and will be accepting new patients on a referral basis. Dr. Hoang (Tano) Pham graduated medical school from the University of Ottawa in 2016. He completed his Internal Medicine residency at the University of British Columbia in 2019. He then went on to do Allergy and Clinical Immunology subspecialty training at McGill University. He will be also completing a Master of Science (clinical epidemiology) with thesis in severe asthma and its comorbidities (e.g, nasal polyps, obesity, obstructive sleep apnea, etc) at McGill University under the supervision of Dr. Pierre Ernst with a full scholarship from the Fonds de Recherche du Québec – Santé (FRQS). In his new practice, he will be accepting referrals for patients age 5 and up for a broad range of conditions: environmental allergies, asthma +/- COPD overlap, chronic cough, sinusitis/nasal polyps, anaphylaxis, food allergies, eosinophilic esophagitis, drug allergies (e.g., penicillin, aspirin/NSAIDS, latex, etc.),  insect sting allergies, hives/angioedema, eczema, allergic contact dermatitis (patch testing can be offered), immunodeficiency/recurrent infections, and eosinophilia. Please fax any consult requests to 613-254-9778.
Dr. B. MacIntosh has moved his practice to the ActiveCare clinic located in the Carlingwood Mall at 2121 Carling Avenue. His patients must contact that location at 613-761-6777 to book appointments, etc.
Dr. Muriel Charles has relocated to another area of the province. We will make every attempt to try to place her patients with another clinic physician. If patients choose to find their own physician, please let the clinic know and arrangements can be made to transfer their chart to another clinic.
Dr. Behdad Navabi has joined our ActiveCare Beaverbrook location. He is a Pediatrician and Pediatric Endocrinologist with extensive national and international education in Pediatrics. In his new practice, he will be seeing and treating newborns, children of all ages for pediatric endocrinology or pediatric related consults. All appointments are on a physician referral only basis. Referrals can be faxed to 613-271-8998.
We are pleased to announce the addition of Dr. Enobong Ekong (Gynecology) to our Klondike Road clinic. She is now accepting referrrals for gynecological complaints such as menorrhagia, dysmenorrhea, pelvic pain, dyspareunia, PCOS, contraception, IUD insertion/removal, infertility, menopause, HRT, post-menopausal bleeding, prolapse, pessary fitting and care, and many others. She is not accepting OB patients, patients who require surgery or referrals for routine paps or colposcopy. Referrals can be faxed to 613-254-9778.
Our family physicians are not accepting new patients at the present time. We are accepting patients on to a wait list. 
 ActiveCare family physicians are members of a FHO (Family Health Organization) which allows our enrolled patients access to THAS (Telephone Health Advisory Service).This service is available to FHO patients when our clinic is not open. You will be connected to a nurse who will ask a series of questions to assess your health concerns and be provided with health care advice so that you can manage your care at home or be advised to see your doctor or nurse practitioner within a few days. In some cases, the nurse will contact an on-call doctor to discuss your symptoms and determine the most appropriate course of action, or the nurse may advise you to go to the nearest emergency department. With your consent, the nurse will send information to your health care provider about your call to the T.H.A.S. THAS can be reached at 1-866-553-7205.